Borrowed Bricks Transparent answers for renters and contributors.
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How Borrowed Bricks works

The platform is designed to protect tenants, keep reviews useful, and maintain enough accountability to support moderation and legal compliance.

Is this a listing site?

No. Borrowed Bricks is a review platform for rental properties in the UK. Properties appear when tenants add them through reviews, so the experience stays crowdsourced and address-first.

How do you handle fake or misleading reviews?

Reviews are designed to go through moderation safeguards, including AI checks for profanity and potentially defamatory language. The platform also takes reasonable steps to detect and remove fake or misleading reviews.

Are reviews anonymous?

Yes, reviews are intended to appear anonymously to the public so tenants can speak honestly without fearing landlord retaliation.

Why do I need to verify my email?

Account creation uses email verification so there is a traceable record if legally required. This balances public anonymity with behind-the-scenes accountability.

What do the sliders mean?

The Red/Amber/Green sliders summarise tenant experiences across key metrics like property condition, maintenance speed, noise, heating costs, landlord responsiveness, and value for money.

How is the star rating calculated?

In this concept, the overall property star score is based on the most recent review so users can quickly see the latest recorded experience at that address.

What does the AI summary do?

The AI summary turns the property metrics and recent review content into a fast-scanning overview, helping tenants understand the general pattern without replacing the original reviews.

Does the platform only criticise landlords?

No. Borrowed Bricks explicitly aims to celebrate good landlords and better-run homes as well as expose poor standards. The goal is to raise industry standards through transparency.

What legal framework is this designed around?

The concept is designed with the Digital Markets, Competition and Consumers Act 2024 in mind, especially around taking reasonable steps to detect and remove fake or misleading reviews.